Privacy Policy

We collect information you provide directly when you create an account, fill out your profile, post content, or communicate with other users. This includes your name, email address, school history, profile photo, and any content you share on the platform.

We also collect certain information automatically when you use BatchMates, such as your IP address, browser type, pages viewed, and referring URLs. This is used solely to operate and improve the service.

We use the information we collect to:

• Provide, operate, and maintain the BatchMates platform
• Match you with classmates who attended the same schools
• Send you notifications about connections, messages, and activity
• Improve and personalise your experience
• Respond to your support requests
• Detect and prevent fraud or abuse

We do not sell, trade, or rent your personal information to third parties. Your profile information is visible to other BatchMates users according to the privacy settings you choose.

We may share information with service providers who assist in operating our platform (such as cloud hosting and email delivery), but only to the extent necessary to provide those services and subject to confidentiality obligations.

School names, years attended, and batch information you add to your profile are used to power classmate matching. This information is visible to other users unless you enable Ghost Mode, which hides your profile from public search while preserving your connections.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through the Settings page. Some data may be retained for legal or fraud-prevention purposes after deletion.

We use industry-standard security measures to protect your information, including encrypted connections (HTTPS), hashed passwords, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, or delete your personal data, restrict or object to processing, and data portability. To exercise these rights, contact us at the address below.

BatchMates uses session cookies for authentication and preference cookies to remember your settings. We do not use tracking or advertising cookies. You can disable cookies in your browser, but some features of the platform may not function correctly without them.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the platform after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy, please contact us.